The honest comparison
You have three options. Here's where each one breaks.
Most Nigerian hotels run on paper and Excel. The alternative usually pitched is a cloud PMS designed for a different country's hotels. Both are real choices, and both work — until they don't. This is where each one holds up and where it stops.
Rooms, restaurant, bar and stock on one ledger
Separate books, reconciled by hand
Rooms first; POS is often a separate purchase
One ledger, written all day by both portals
Keeps trading through power and network cuts
Paper works — until you have to add it up
Cloud only. No internet, no front desk
On-premise option: the server is in your building
Cash, bank transfer, Moniepoint and cheque
Accepted, but rarely recorded the same way twice
Usually built card-first, for other markets
First-class tenders, each attributed to a shift
Corporate and government direct billing
A debtor's notebook and a good memory
Often an enterprise-tier add-on
Corporate accounts and city ledger with AR aging
Nothing can be quietly edited after the fact
Any cell can be retyped by anyone
Varies by product and by tier
Immutable ledger — corrections post reversals
Priced and invoiced in naira
Free, until a leak costs you a month's profit
Often per-room in dollars, plus the FX swing
Published naira pricing by room count
Someone who answers when you call
Whoever set up the spreadsheet, if they still work here
An overseas ticket queue, or a local reseller
WhatsApp, business hours, the people who wrote the code
See it running your hotel.
A 30-minute demo set up with your rooms, your rates and your outlets — so you're looking at your property, not a sample one.
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